Consignment Agreement & Seller Policy

Effective Date: 1-2025
Governing Law: Florida, USA

Welcome to ASM Luxuries | The MADE Mall. By submitting your items for consignment, you agree to the following terms. Our goal is to provide transparency, fast payouts, and the best resale experience for your luxury goods.

What We Accept

We currently consign:

• Handbags, Clothing, Shoes, Accessories, Jewelry

Eligible brands include (but are not limited to):
Chanel · Louis Vuitton · Hermès · Gucci · Burberry · Prada · Versace · Fendi · Dior · YSL/Saint Laurent · Chloé · Loewe · Ferragamo · Goyard · Valentino · Bottega Veneta · Celine

Items outside of these categories may be considered upon request.

Submitting Items

1. Inventory Form – Complete the form before shipping your items. Be detailed about condition, flaws, and your requested reserve price.

2. Photos – Provide clear, natural-light photos (front, back, sides, interior).

3. Shipping – We can cover one insured box (signature required) per consignment submission. Additional shipments are at consignor’s expense.

4. Condition – Only items that meet ASM Luxuries’ quality standards will be accepted. Items with undisclosed damage, odors, or alterations may be returned at the consignor’s cost.

Counterfeit & Prohibited Items

• No counterfeit, replica, or fake items will be accepted.

• Any item found to be counterfeit will not be returned, as it is illegal to ship counterfeit goods.

• A counterfeit processing fee $50 will be applied to your client file to cover administrative, authentication, and compliance costs.

• Counterfeit or prohibited items will be destroyed immediately in accordance with applicable laws.

Reserve Prices

• Consignors may set a reserve price (minimum acceptable sale price).

• ASM Luxuries may recommend an adjustment if condition or market value does not support the requested reserve.

• No pricing changes will be made without your approval.

Commission & Fees

Our commission structure is among the lowest in the industry:

• 15% – Items over $15,000

• 20% – Items over $4,000+

• 30% – Items $1,000+

• 35% – Items under $999

Additional fees:

• Recall Fee: 10% of the reserve price for recalled items (to cover marketing, photography, and advertising costs).

• COAs $10 - $149 each item; depending on brand and attachments needed

Consignment Period & Recall Policy

• Recalled items incur a 10% recall fee based on your reserve price.

• Return shipping is at consignor’s expense (insured & signature required).

• No recall will be processed without written confirmation from the consignor.

Payouts

• Payouts are issued once the item is sold and payment has cleared (varies by selling platform: TikTok, Sezzle, etc.).

• Funds are distributed via Zelle or PayPal Friends/Family (as designated by consignor). Every Friday

• Standard processing timeline: 5–10 business days after delivery confirmation.

• Payouts are scheduled weekly once funds have been released to ASM Luxuries.

Liability & Risk

• ASM Luxuries is responsible for items once received, inspected, and approved.

• You are responsible for insuring shipments when sending to us.

• In the event of damage or loss while in our possession, liability is limited to the approved reserve price or market value, whichever is lower.

Governing Law

This Agreement shall be governed by and interpreted under the laws of the State of Florida.

Agreement

By submitting items for consignment with ASM Luxuries | The MADE Mall, you agree to the above terms and policies.

👉 Start the process here: Inventory Form

Payout Form must be completed and submitted to ensure timely payment.

In-Person Consignment Pick-Up Service

ASM Luxuries | The MADE Mall

We now offer local pick-up services for consignors in South Florida. This service ensures your luxury items are inventoried, authenticated, and prepared for sale with convenience and care.

Step 1: On-Site Visit & Inventory Check

• Our team arrives at your home or business at a scheduled time.

• Each item is photographed on-site.

• A written inventory list is created and reviewed with you.

• You and our representative both sign off on the inventory sheet for accuracy.

Step 2: Secure Transfer

• Items are carefully packed and transported directly to the ASM Luxuries showroom.

• All transfers are handled with insurance coverage and proper documentation.

Step 3: Processing & Authentication (Within 48–72 Hours)

• Items are photographed in detail by our team.

• Each item is authenticated (COA required; $8 fee if no COA is provided).

• Flaws and condition are logged into our system.

• Items are prepared for listing across multiple platforms.

Step 4: Live Listings & Promotion

• Items are uploaded to:

  • ASM Luxuries online store

  • Approved social platforms (TikTok Shop, Instagram, etc.)

  • Scheduled live selling streams for maximum visibility

• Items typically go live within 72 hours of pick-up.

Step 5: Payouts & Client Updates

• Once your item sells and payment clears, your payout is processed (Zelle or PayPal).

• You receive a detailed sales outline and balance update.

• Payouts are issued weekly once funds are settled.

Important Notes

• Counterfeit or ineligible items will not be returned (per our Counterfeit Policy).

• Recall requests may be made after 90 days and are subject to a 10% recall fee + shipping.

• All terms outlined in the [ASM Luxuries Consignment Agreement] apply to in-person pick-ups.

Frequently Asked Questions

Q: What condition levels do you accept?

A: We only accept items in excellent or very good condition to maintain our brand’s reputation and client trust. Each piece goes through a detailed review for authenticity, quality, and condition before being approved for sale.

Q: How long does the process take?

A: Once items are approved, they are typically photographed, authenticated, and listed within 48–72 hours. Most items sell within 90 days or less.

Q: Can I request my items back after submitting them?

A: Yes. However, a 10% recall fee (based on your reserve price) will apply to cover marketing and processing costs. You will also be responsible for shipping and insurance via UPS.

Q: What is your shipping policy?

A: We cover one insured box with signature required for your initial consignment shipment. Any additional boxes or shipments will be at the consignor’s expense. For recalls or returns, the consignor covers shipping and insurance.

Q: How does the in-person pick-up service work?

A: We arrive at your location, take photos of each item, and create a written inventory sheet. You will sign off on the inventory before we take the items back to our showroom. Within 48–72 hours, items are photographed, authenticated, and prepared for listing across platforms and live streams.

Q: Is there a fee for in-person pick-up?

A: At this time, there is no additional fee for local pick-ups in South Florida. However, all terms of our Consignment Agreement still apply.

Q: How will I be paid?

A: Payments are processed once the buyer’s payment clears (platform timelines vary). Payouts are sent via Zelle or PayPal Friends & Family within 5–10 business days after delivery confirmation.

Q: What happens if an item is counterfeit?

A: We have a zero-tolerance policy for counterfeit goods. Counterfeit items:

• Will not be returned (illegal to ship replicas).

• Will be destroyed immediately in compliance with federal law.

• A counterfeit fee will be charged to your client file.

📞 To Book a Pick-Up or Consignment
Call us directly at 305-699-HERS to schedule your consignment or in-person pick-up service.

For any additional questions or concerns, please don’t hesitate to reach out to us at